On June 21, 2025, Meetup on IT Service Management in the Digital Age - Shanghai Station opened. The event is hosted by ITIL Pioneer Forum and PeopleCert, and will focus on in-depth discussions on ITIL 4, AI empowerment, intelligent operations and landing management practices. Four industry experts have been invited to share their practical experience, and interactive sand table exercises and dinner exchange sessions have been set up to provide cutting-edge insights and practical experience for IT managers, technical experts, and digital transformation practitioners.